Returns & Exchanges
At Quia Korean Beauty, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer easy returns within 30 days of delivery for unopened and unused products. Please note that for hygiene reasons, we cannot accept returns on items that have been opened or tested.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization code.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing